Dogwood State Bank · 3 weeks ago
Teller
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Responsibilities
Greet customers in a friendly and professional manner, understand their needs, and provide appropriate solutions.
Assist customers with account inquiries, deposits, withdrawals, and other general banking transactions.
Maintain a high level of customer satisfaction by promptly resolving any issues or concerns.
Accurately count, receive, and disburse cash, checks, and other financial instruments.
Ensure cash drawer balances at the beginning and end of each shift, following the bank's cash handling policies and procedures.
Perform various banking transactions, such as deposits, withdrawals, loan payments, money orders, and traveler's checks.
Ensure all transactions are processed accurately, efficiently, and in compliance with regulatory requirements.
Recognizes and uses cross-sales opportunities to generate qualified referrals.
Has responsibility for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.
Performs other duties as assigned.
Qualification
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Required
Must be a high school graduate or equivalent.
A minimum of 1 year Teller experience and /or customer service experience including cash handling.
A general knowledge of basic mathematical calculations and techniques is required.
Must have a valid driver’s license for the state in which they reside.
Preferred
Experience in Jack Henry or similar platforms is beneficial.
An overall knowledge of typical bank-related products and services is strongly preferred.