TJFACT LLC - Totally Joined for Achieving Collaborative Techniques ยท 1 day ago
Principal Project Manager - (Remote)
Washington, DC
Full-time
Remote
Senior Level, Lead/Staff
7+ years exp
Maximize your interview chancesCloud ComputingCyber Security
No H1B
U.S. Citizen Only
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Responsibilities
Leading the successful completion of all tasks in the assigned program area, including technical work, staff management, budget, and financial activities.
Supervising assigned technical and administrative staff, including subordinate managers, and overseeing daily task activities to meet objectives.
Ensuring the quality of task products, services, and deliverables through participation in reviews, audits, and site visits.
Researching and verifying data in monthly status reports, such as balances, costs, funding, and cost management.
Coordinating and monitoring subcontractor and consultant activities, including the administration of deliverables and finances.
Developing, reviewing, and approving plans, schedules, and other technical documents.
Ensuring compliance with corporate and government policies and standards, while maintaining all necessary project-related documentation.
Overseeing workload management for IT service desk contractors, assigning and monitoring tasks, and adjusting schedules to meet objectives.
Independently and collaboratively fostering a productive working environment.
Attending meetings, training, and technical/procedural/security sessions as required by the organization.
Participating in working sessions via online collaborative tools or communication platforms.
Supporting the development and maintenance of policies, plans, procedures, processes, schedules, guidance material, and standards.
Providing feedback related to knowledge articles and processes in asset management systems.
Qualification
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Required
U.S. citizen
At least 7 years of experience in project management or a related field.
Proficiency in Aternity software, ServiceNow applications and software, eGain applications, Bomgar software, Microsoft Office Products, and Apple iOS software products.
Strong technical skills to manage IT service desk resources and workload effectively.
Proven supervisory experience to assign, monitor, and adjust workloads for contractors.
Ability to work independently and lead a team to maintain a productive environment.
Preferred
Bachelor's degree from Accredited Institute.
Customer service principles and customer support methods.
Troubleshooting, remote installation of software and hardware, and resolving IT issues on desktops and laptops.
Remote chat service delivery and understanding of equipment configurations, operating systems, and utility programs.
Business operations as they relate to a service desk environment and systems.
Participating in audits and site visits for quality assurance.
Managing subcontractor and consultant deliverables and finances.
Developing and maintaining technical documents, policies, plans, and schedules.
Ability to effectively participate in and contribute to working sessions, meetings, and online collaborative environments.
Benefits
Medical, Vision and Dental Insurance
401-K plus match
Paid Vacation days
Paid holidays
Short Term and Long-Term Disability
Voluntary Term Life
Company
TJFACT LLC - Totally Joined for Achieving Collaborative Techniques
Totally Joined for Achieving Collaborative Techniques (TJFACT) is Small Business Administration 8(a), Historically Underutilized Business Zones (HUBZone) and CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB) that specializes in delivering high quality consulting services and solutions to the Federal Government.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
T
Terrence Evans
CEO, President and Founder
Bobbie Peterson
Director
Company data provided by crunchbase
