ClickUp · 3 days ago

Marketing Operations Manager

United States

Full-time

Remote

Mid Level

$110K/yr - $140K/yr

3+ years exp

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Responsibilities

Design and implement robust marketing automation systems that handle high-volume, personalized campaigns.

Orchestrate the integration of customer data across our marketing technology stack.

Lead the technical strategy for email and in-app marketing initiatives.

Create internal tooling that allows teams to streamline and automate manual process.

Develop documentation and processes that enable marketing teams to execute campaigns efficiently.

Partner with Lifecycle, Campaign, Product, Customer Experience, and Sales teams to optimize marketing operations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Marketing OperationsEmail MarketingIn-App MarketingMarketing Automation SystemsSaaS ExperienceData IntegrationProcess DesignTechnical DocumentationIterableChameleonMarketoSegmentSnowflakeSalesforceHexCensusRetoolMulesoftZapierAPIsWebhooksSQLPython

Required

3+ years of marketing operations experience, ideally in tech, SaaS, b2b, or direct-to-consumer brand with proven expertise in marketing operations, particularly in email and in-app marketing.

Experience with various tools and systems such as Marketing (ex: Iterable, Chameleon, Marketo), Data (ex: Segment, Snowflake, Salesforce, Hex, Census), and Automation Systems (ex: Retool, Mulesoft, Zapier).

Hands-on experience with APIs, webhooks, SQL, and scripting languages (ex: Python) to integrate systems.

Track record of implementing marketing automation systems that drive results.

Excellence in technical documentation and process design.