200+ applicants

Company

ServiceChannel · 23 hours ago

Director, UX Design

United States

Full-time

Remote

Mid, Senior Level, Lead/Staff, Director/Executive

10+ years exp

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EnterpriseFacility Management

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Manage a team of UX designers, ensuring adherence to our design principles and processes

Coach and mentor UX designers for their individual growth and development

Collect feedback from multiple types of users and stakeholders to transform ideas and business opportunities into tangible assets that provide clear, usable, useful and desirable outcomes for users

Develop data driven solutions that incorporate customer insights and principles throughout the creative process while achieving business goals

Design and conduct user testing and analyze and translate into actionable plans

Collaborate with Product/Program Managers, Engineers and Designers, and teams across the organization

Contribute to and help maintain the pattern library and style guide

Create new designs & prototypes, including (but not limited to) high-level and/or detailed user flows, wireframes, and mockups, to effectively communicate interaction and design ideas.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UX DesignEnterprise SaaS DesignTeam ManagementFigmaUser TestingUX ResearchVisual DesignB2B Marketplace UnderstandingDesign System MaintenanceTransactional Systems DesignComplex Workflows

Required

Experience managing a team of UX designers

Excellent online or shareable Portfolio that showcases high quality enterprise SaaS design for highly available desktop and mobile solutions. (Please provide any required password.)

Bachelor’s Degree in Interaction Design, Visual Design, User Experience, related field, or equivalent work experience.

10+ years of UX design experience

Experienced in communicating with engineers and advocating for designs and UX during the development process

Proficiency with industry standard design tools, preferably Figma

Preferred

Enterprise SaaS design experience

Visual Design skills

UX Research skills

Understanding of the B2B marketplace

Experience designing for transactional systems

Familiarity and comfort working with complex workflows and end to end user testing

Experience creating and maintaining a design system

Benefits

Generous medical, dental, and vision insurance

Life insurance

401k with match

Flexible time-off policy

Paid parental leave

Company

ServiceChannel

ServiceChannel is the cloud-based service automation platform for facility maintenance and repair services.

Founded in 1999

Pleasanton, California, USA

201-500 employees

https://www.servicechannel.com

H1B Sponsorship

ServiceChannel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (6)

2021 (2)

2020 (9)