Be an early applicantLess than 25 applicants

Company

HCLTech · 2 days ago

Senior Specialist

United States

Full-time

Remote

Senior Level, Lead/Staff

$65K/yr - $70K/yr

8+ years exp

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Information and Communications Technology (ICT)IT Management

H1B Sponsor Likely

Hiring Manager

Rishi Srivastava

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Responsibilities

Provide second and third level support for domestic and international customers using Ethernet, MPLS, PIP, Frame and ATM circuits and networks.

Perform logical Private IP and Internet troubleshooting for Ethernet and Optical Services.

Must troubleshoot at the logical layer between Frame or ATM networks or directly connected ports.

Clear understanding of router configurations.

Work with Product development, Engineering, IT groups on new products being developed such as Fast Ethernet and dynamic bandwidth.

Must be able to communicate well with customers, account, and Local Exchange Carriers teams.

Must be proficient in Frame & ATM, Option 1 & 2, and ITS associated test systems.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

EthernetMPLSRouter configurationsCisco Router FundamentalsFrame RelayATMRouting ProtocolsVoIPTraffic ManagementOSI ModelCCNACCNPCCIETDMSNMPDHCPFTPSSHSIPTFTP

Required

Responsible for end-to-end trouble isolation and second/third level repair support for customers using Ethernet, MPLS, PIP, Frame and ATM circuits and networks.

Provide second and third level support for domestic and international customers using Ethernet, MPLS, PIP, Frame and ATM circuits and networks.

Perform logical Private IP and Internet troubleshooting for Ethernet and Optical Services.

Must troubleshoot at the logical layer between Frame or ATM networks or directly connected ports.

Clear understanding of router configurations.

Work with Product development, Engineering, IT groups on new products being developed such as Fast Ethernet and dynamic bandwidth.

Must be able to communicate well with customers, account, and Local Exchange Carriers teams.

Must be proficient in Frame & ATM, Option 1 & 2, and ITS associated test systems.

Must have 8-10 years’ experience working with routers, switches and other LAN WAN equipment.

5 years’ experience working with and troubleshooting transport

Cisco Router Fundamentals / Theory

Intermediate Router Knowledge - PE / CE

Advanced Router Knowledge - PE / CE / Backbone Matrix / Multiple Vendors

Routing Protocol Fundamentals

Static Routing

EIGRP

RIP

BGP

OSPF

Differentiated Services / QOS

Traffic Management - Shaping / Policing

VoIP

Multicast

OSI Fundamentals and Interoperation Theory

OSI Model Layers 1-3

Layer 1 Protocol Fundamentals

TDM - T1, E1, SONET, T3

Ethernet - 10/100 Gig-E, Copper / Fiber

Layer 2 protocol Fundamentals

Frame Relay - LMI and DLCI Parameters

FRASI - Frame Relay to ATM Service Interworking

ATM - VPI/VCI and Encapsulations

PPP

ICMP

OSI Model Layers 4-7

UDP

TCP

SNMP

NTP

DHCP

FTP

SIP

TFTP

SSH

Switching Fundamentals

Advanced Switching

General Protocol / Capture / Sniffer Analysis

Fault Isolation techniques (DS0- DS3) (Physical)

DS0 Theory / Test Patterns

T1 and fractional T1 Theory / Test Patterns

DS3 Theory / Test Patterns

CPA Theory L1/L2

DXC commands/configuration

HDSL Theory

Preferred

Bachelor's degree, EE or telecommunications degree

Any router certification on Juniper or Cisco such as CCNA, CCNP, or CCIE

Company

HCLTech

Glassdoor

3.6

HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.

Founded in 1976

Noida, Uttar Pradesh, IND

10001+ employees

https://www.hcltech.com/

H1B Sponsorship

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2023 (2837)

2022 (3809)

2021 (3725)

2020 (4406)