Curri · 5 days ago

Implementation Manager

Remote - United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Lead the entire implementation process for Curri Platform products, from planning and onboarding to configuration, training, and delivery.

Partner closely with customers to understand their objectives, systems, and workflows, designing optimized, future-state workflows using Curri’s software.

Act as a subject matter expert in our product and the logistics industry, ensuring customers fully maximize our platform’s potential.

Conduct on-site user training sessions, ensuring seamless adoption of the software and tools.

Collaborate with Engineering, Product Management, and Sales teams to ensure smooth and efficient implementations.

Create and maintain technical documentation to support both internal teams and clients.

Juggle multiple projects, meet deadlines, and ensure client satisfaction by measuring key success metrics like 'time to value' and customer feedback.

Drive customer success and own business outcomes through expert deployment of Curri's product suite.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS implementationEnterprise software solutionsProject managementLogistics industry knowledgeTime management skillsPMP certificationCAPM certificationConstruction industry experienceDelivery industry experienceTransportation industry experience