Gopuff · 5 months ago
Operations Associate, Charlotte
Gopuff is looking for Operations Associates to join their operations team. In this role, you will execute a variety of warehouse responsibilities including picking, packing, receiving product, cleaning, and interacting with partner drivers to ensure an excellent customer experience.
Delivery ServiceE-CommerceFood DeliveryMobile Apps
Responsibilities
Pick and pack items for dispatch to customers
Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
Manage inventory and re-shelving of canceled orders
Clean and organize sales floor and overall facility
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items
Handle, scan and move product in a safe and well-organized manner
Stand, push, pull, squat, bend, reach and walk during shifts
Use carts, pallet jacks, dollies and other equipment to move product
Handle products that may contain tobacco, nicotine, and/or alcohol
Work in freezer locations periodically throughout shifts
Capability to walk several flights of steps periodically throughout the day
Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
Ensure accuracy of all food and beverage packaged for delivery
Follow health, safety and sanitation guidelines for all products
Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
Prepare, package and stage/handoff orders
Qualification
Required
High School Diploma or GED Equivalent
Experience working in a restaurant or retail environment
The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Stand and walk for the duration of an assigned shift
Lift up to 49 pounds
Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
Strong work ethic, punctual, responsible and honest
Must thrive in high-stress environments
Effective communication skills
Team oriented, works with and responds well to others
Positive attitude, helpful and respectful
Organized
Be able to lift up to 20 lbs. repetitively
Preferred
Bachelor's Degree a plus
Experience working in a warehouse environment
General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
Company
Gopuff
Gopuff is a digital delivery service designed to deliver daily essentials within minutes.
H1B Sponsorship
Gopuff has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (27)
2022 (52)
2021 (18)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$3.7BKey Investors
Robert IgerSoftBank Vision FundAccel
2025-11-13Series Unknown· $250M
2022-05-18Series Unknown
2021-12-14Undisclosed
Recent News
Business Insider
2025-12-28
2025-12-22
Company data provided by crunchbase