Maximus · 2 days ago
Admin Workforce Control
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Business Process Automation (BPA)Consulting
No H1BU.S. Citizen Only
Insider Connection @Maximus
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Responsibilities
Works on assignments that are routine in nature, with responsibilities easily learned on the job.
Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.
Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries.
Qualification
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Required
High School diploma or equivalent with 2-4 years of experience.
Must reside in the U.S.
Must be a U.S. citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Hardwired internet (ethernet) connection
Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Preferred
FSA Department of Education experience preferred
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
1997-06-13IPO
Leadership Team
Recent News
2024-10-29
Android Headlines
2024-06-04
2024-05-23
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