200+ applicants

Company

Penn Foster Group · 6 days ago

Associate User Experience Researcher

United States

Full-time

Remote

Entry Level

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EducationInternet

Hiring Manager

Melissa Freeman (Banks) - SHRM CP

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Responsibilities

Execute and analyze user research studies using various methods (e.g., interviews, usability testing, surveys) to gather insights into user behaviors, needs, and pain points

Assist in organizing research logistics, including participant recruitment, research planning, and maintaining research documentation and tools

Work closely with designers, product managers, and developers to communicate research findings and implement user-centered design solutions effectively

Understand continuous evaluation of learning experiences through data analysis, learner feedback, and usability testing, using insights to iterate and enhance learning pathways

Adhere to research processes, ensuring thorough documentation and standardization across projects to maintain consistency, transparency, and scalability in learning experience design

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User-Centered ResearchUsability TestingData AnalysisQualitative ResearchQuantitative ResearchUser InterviewsSurveys

Required

Proficiency in qualitative and quantitative research methods, such as usability testing, user interviews, surveys, and data analysis, to generate actionable insights

Ability to clearly communicate research findings and insights to cross-functional teams, both verbally and in writing, ensuring alignment with product goals and design processes

Strong analytical skills to interpret research data, identify patterns, and offer solutions to user experience challenges, helping to inform design decisions

Openness to learning new research techniques and tools, as well as the ability to adapt to changing project requirements and fast-paced environments

Execute and analyze user research studies using various methods (e.g., interviews, usability testing, surveys) to gather insights into user behaviors, needs, and pain points

Assist in organizing research logistics, including participant recruitment, research planning, and maintaining research documentation and tools

Work closely with designers, product managers, and developers to communicate research findings and implement user-centered design solutions effectively

Understand continuous evaluation of learning experiences through data analysis, learner feedback, and usability testing, using insights to iterate and enhance learning pathways

Adhere to research processes, ensuring thorough documentation and standardization across projects to maintain consistency, transparency, and scalability in learning experience design

Benefits

Medical

Dental

Vision

Flexible spending

Generous paid time off

Company

Penn Foster Group

At Penn Foster Group, we are transforming online learning to help learners by bringing together Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms.

Founded in 1890