IntePros · 6 days ago
REMOTE: Lead UX Researcher
United States
Contract
Remote
Senior Level, Lead/Staff
$90/hr - $125/hr
15+ years exp
Maximize your interview chancesConsultingInformation Technology
Hiring Manager
Matt Brogan
Insider Connection @IntePros
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Responsibilities
Lead and scale a high-performing UX Research team across multiple product areas, ensuring alignment with design, product, and business strategies.
Define and implement a UX research strategy that supports near-term product goals and long-term vision, focusing on measurable outcomes and user insights.
Build a research roadmap designed to disseminate insights that support our client’s long-term business strategy and inform their product roadmaps.
Collaborate closely with cross-functional teams (product, design, engineering, and other business lines) to ensure research drives design decisions and product innovations.
Advocate for a deep understanding of user needs and behaviors across the organization, ensuring customer insights inform all aspects of product development.
Establish UX research best practices and frameworks to improve research quality, consistency, and insight dissemination.
Leverage qualitative and quantitative research methodologies to generate actionable insights that inform tactical decisions and strategic initiatives.
Drive initiatives to measure UX success, including usability, and continuously refine research methods to improve outcomes.
Present research findings and recommendations to senior stakeholders and executives, influencing product direction and prioritization.
Foster a culture of curiosity, learning, and collaboration, ensuring that research is a critical strategic pillar in driving product innovation.
Continue to clarify the role of UX Research within the wider organization.
Qualification
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Required
Proven experience building and leading UX Research teams, with a track record of delivering impactful, user-centered research for large-scale enterprise products.
Strong expertise in qualitative and quantitative research methods and the ability to distill complex insights into clear, actionable recommendations.
Excellent leadership and mentoring skills, with the ability to inspire and guide a diverse team of researchers.
Strong communication and storytelling abilities, with experience presenting to executive-level stakeholders.
Deep empathy for users and a strong drive to use research to improve the product experience.
Ability to balance strategic thinking with hands-on execution, staying close to the work, and continuously evolving the research practice for a growing product organization.
A collaborative mindset with a natural ability to work cross-functionally and across lines of business.
An ability to move quickly and decisively to deliver results in a fast-paced environment.
Experience with design thinking, service design, lean UX, and Agile methodologies.
Ability to prioritize research efforts across multiple products and teams while maintaining high-quality outputs.
Strong organizational skills and oversight, with the ability to oversee multiple projects simultaneously and connect the work of various teams.
A solid drive to foster a culture of inclusivity and diversity within your team and in how you approach research.
Strong operational mindset, continually seeking ways to improve processes, methodologies, and outcomes.
Hands-on experience with various research tools and platforms for data collection, analysis, and dissemination.
Preferred
15+ years of experience in UX research, with at least five years in a leadership role.
Deep knowledge of enterprise SaaS and B2B products, ideally in Human Capital Management and Talent & Development industries.
An advanced degree in Human-Computer Interaction, Psychology, or a related field.
Experience managing global research teams, with an understanding of diverse user needs across different markets and regions.
Proven experience working in fast-paced, hyper-growth organizations.
Experience in data-driven environments with an understanding of how to combine behavioral analytics with user research.
Experience leading UX research for zero-to-one products.
Company
IntePros
IntePros is a results-oriented recruiting solutions and staffing company that uses our Top Gun Recruiting Engine to attract, recruit, and retain elite IT consultants on behalf of our roster of market-leading clients.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
Chief Executive Officer
Company data provided by crunchbase
