82 applicants

Company

Encova Insurance · 2 days ago

Property Claims Field Adjuster

United States

Full-time

Remote

Mid Level

$54K/yr - $86K/yr

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Comp. & Benefits

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Responsibilities

Primarily responsible for handling:

Personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses requiring an on-site investigation

Property coverage questions; and

Property limited handled lawsuits including attending pre-trials, mediations, arbitrations or trial when required.

Inspect and write moderate to large property estimates using estimating guides and estimating software.

Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk.

Assist inside property specialists with tasks assigned, such as, diagrams and photographs, statements in person or inspections of property.

Comply with claims organization’s policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms, and reports and negotiation and settlement of claims.

Must be capable of investigating and closing a minimum average of 30 elements per month.

Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request.

Serve as a member of claims and other company integrated teams as assigned.

Climb roofs and perform other field based inspections.

Obtain and maintain all applicable adjusters licensing.

Maintain open lines of communication with agents, sales representatives, marketing and underwriting personnel.

Perform other duties as assigned.

Qualification

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Property Claims HandlingEstimating SoftwareCustomer Service SkillsAdjusters LicensingRisk EvaluationLegal Decisions KnowledgeCollege Degree in InsuranceContinuing Insurance Education

Required

Prior experience as a Property Resolution Specialist or experience as an Encova Insurance inside property specialist or its equivalent in the industry.

Achieved an overall performance rating of at least 'Meets Expectations' in the last two annual performance reviews (for internal candidates).

Demonstrate good judgment in making decisions.

Good communication skills.

Excellent customer service skills.

Thorough knowledge of Encova’s personal lines policies and coverages.

Knowledge of claims settlement techniques and current legal decisions affecting claims handling.

A college degree or equivalent in insurance or business is required.

Obtain and maintain all applicable adjusters licensing.