Augment ยท 1 day ago
Business Analyst (Data Migration to HubSpot)
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Responsibilities
Document current business processes and workflows to support the transition to new applications such as HubSpot and Chargebee.
Collaborate with stakeholders to gather requirements and identify process gaps during migration.
Create and maintain clear, detailed documentation for all processes related to CRM, billing, and data workflows.
Provide strategic input to ensure a seamless migration to HubSpot and Chargebee.
Act as a liaison between business teams and technical teams to clarify requirements and resolve challenges.
Develop training materials and user guides to assist teams post-migration.
Qualification
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Required
Prior experience in Business Analytics is required
HubSpot experience is essential
Ability to work in a fast-paced environment and deliver results under tight timelines
Excellent communication and stakeholder management skills
Exceptional attention to detail and ability to work independently
Preferred
Experience in HubSpot migrations (first preference)
Hands-on experience with Chargebee is highly desirable
Familiarity with financial services workflows
Familiarity with working with Change management plans and strategies is highly desirable
Strong understanding of process documentation tools and methodologies