Business Analytics Director, Customer Experience and Operations Enablement Business Analysis - Evernorth - Remote @ Evernorth Health Services | Jobright.ai
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Business Analytics Director, Customer Experience and Operations Enablement Business Analysis - Evernorth - Remote jobs in United States
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Evernorth Health Services · 1 day ago

Business Analytics Director, Customer Experience and Operations Enablement Business Analysis - Evernorth - Remote

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Employee BenefitsHealth Care

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Responsibilities

Influence and implement CRO strategic priorities in close partnership with the CRO LT and business segments to design future state operations and experiences
Develop analytical models to generate insights that solve business problems for the CRO business and their partners
Act as a key thought partner for both the executive and their direct reports
Recruit and sustain a high perform analytics team capable of providing exceptional analytics and strategic insights to their primary executive partner organization in CX&OE
Leverage a data first approach to identify critical business trends and insights to make specific actionable recommendations to the business
Employ a range of analytical techniques to identify business opportunities and make strategic recommendations
Using a background of proven business acumen, make analytically grounded strategic recommendations to the business through clear and effective business cases
Leverage critical deck building skills, partnering with key executive stakeholders across the organization that leverage CX&OE insights to create compelling business case/ stories that influence outcomes with the most senior executives across the company
Role will partner close with Operations, Finance, and key business teams across the company

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalysisAnalytical ModelsSQLHealthcare ExperienceFinance SkillsData VisualizationStrategic Planning

Required

Bachelor’s degree in Math, Economics, Statistics, Engineering, Business or related field
8+ years of relevant business, operations or analytical experience
2+ years of people leadership experience
2+ years of healthcare experience
Strong analytical and finance skills are required
Strong verbal and written communication and presentation skills, including an ability to present work products to senior executives

Preferred

MA/MBA degree in Math, Economics, Statistics, or Engineering
At least 4 years of work experience in consulting or business analysis
Experience leveraging SQL in a business environment

Benefits

Medical
Vision
Dental
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays

Company

Evernorth Health Services

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Flexible and connected pharmacy, care and benefit solutions that move organizations and people forward.

Funding

Current Stage
Late Stage

Leadership Team

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Ankur Kaneria
Senior Principal, Senior Director
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Company data provided by crunchbase
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