200+ applicants

Company

Securitas Security Services USA, Inc. · 2 days ago

Regional Human Resources Business Partner

Greater Seattle Area

Full-time

Remote

Mid, Senior Level

$115K/yr - $130K/yr

5+ years exp

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Hiring Manager

Crystal Rausch

Insider Connection @Securitas Security Services USA, Inc.

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Responsibilities

Work with senior leadership to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results.

Partner with senior security operations leadership on succession planning, performance management and leadership development for field leadership teams.

Review, analyze and report on business unit data such as overtime, time to fill, turnover, etc. to identify trends and recommend/implement solutions to improve performance.

Establish and maintain working relationships with international Securitas branches to include United States, LATAM and Canada and advise on account initiatives and ensure continuity across regions.

Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.

Serves as the initial point of contact regarding all related subject matter for HR in the region.

Evaluates performance standards and work-related efforts as it pertains to the client site.

Advises and counsels senior field leadership.

Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.

Routinely report on regional account team health via standardized reports that include but not limited to monthly/quarterly OT, time to fill, open positions, turnover, employee engagement, etc.

Support reporting for monthly business review performance metrics, quarterly business reviews and steering committee meetings.

Train and support Securitas branches and affiliate businesses on meeting staffing, wage analysis, performance appraisal and other HR requirements for client accounts.

Lead analysis related to market wage analysis, variable staffing scenarios and other ad hoc scenarios to drive continuous improvement for staffing levels and budget performance.

Able to develop productive working relationships with all levels within and outside of the organization.

Qualification

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HR strategy developmentPerformance managementLeadership developmentData analysisHR management principlesEEO laws knowledgeFMLA knowledgeFLSA knowledgeOperations managementSHRM-CP certificationDatacenter experienceContract security experienceCross-cultural interactionCustomer service orientationRelationship building

Required

Must be at least 18 years of age.

Must have a reliable means of communication, such as cell phone.

Must have a reliable means of transportation (public or private).

Must hold or be able to obtain a valid Driver’s license or equivalent.

Must have the legal right to work in the country job is in.

Must have the ability to speak, read, and write English.

Must have a high school diploma, secondary education equivalent, or GED.

Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Bachelor's degree in an HR-related field and 5 years of progressively responsible human resource experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Have a current passport or be able to obtain one.

Able to travel (international or domestic, as required) approximately 25% of the time, occasionally with limited notice.

Able to work evening or weekend hours when required, such as during an emergency or high-priority event.

Knowledge of principles and practices of human resources management, including but not limited to recruiting, examination, investigations, classification, compensation, equal opportunity, and affirmative action.

Knowledge of laws and regulations related to HR, including EEO, FMLA and FLSA, federal and state employment laws.

Highly motivated, energetic, self-directed individual with good analytical and problem-solving skills.

Ability to communicate clearly and concisely, while also sharing technical concepts effectively to a varied audience.

Effectively lead team service delivery and development.

Ability to interact effectively at all levels and across diverse cultures.

Passion for improving customer experience and desire to build strong cross-group collaboration.

Ability to adapt and thrive in a high-stakes and detail-oriented environment requiring excellent time management.

Excellent organizational skills and attention to detail.

Ability to exercise independent judgement and decision-making skills.

Comfortable presenting information to large audiences both online and in person.

Ability to work under pressure while maintaining a professional image and approach with clients.

Ability to establish and maintain working relationships with a wide variety of people including colleagues, clients(s) and representatives of other agencies at all levels and across diverse cultures.

Strong customer service and results orientation.

Demonstrate professional conduct in highly sensitive or volatile situations; maintain confidentiality when handling sensitive information.