ELM Learning · 1 day ago
Contract Learning Program Manager
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Responsibilities
Lead the end-to-end project management of learning programs
Build relationships with key stakeholders to provide an excellent client experience and ensure the delivery of commitments
Create and maintain comprehensive project documentation, plans and reports.
Take swift action communicating timing of deliverables, milestones, weekly status, recaps and action items for internal team and clients.
Support adherence to the project scope by assessing client feedback for impact and alerting ELM Leads as needed
Assign tasks to internal teams and assist with schedule management
Coordinate with ELM’s Learning Experience Design Lead and Creative Director to ensure delivery standards are met
Understand the client’s business needs and the factors driving impact and priority.
Qualification
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Required
Learning & Development industry experience (5+ years)
Client-facing experience (3+ years)
Project Management and Instructional Design experience related to learning and development projects (5+ years)
Ability to see the big picture and to work effectively at detailed levels. You have a track record of leading and executing multiple engagements.
Critical thinker who embraces complexity. Solution focused and resourceful, you identify, resolve or escalate project issues, facilitate recommendations, and remove obstacles.
Basic level of familiarity with learning methodologies (ie Bloom’s) and Articulate authoring tools
You have successfully managed and worked well with various teams across diverse functions.
You excel at relationship building with strong interpersonal skills
Excellent organizational and time management both individual and team tasks
Creative thinker bringing a fresh perspective to solve problems and situations. You can develop efficient strategies and tactics to improve ways of working, encouraging efficiency and providing innovative solutions internally and externally.
Experience using project management tools, Google applications, Slack