Cinch Home Services · 20 hours ago
Product Quality Analyst
United States
Full-time
Remote
Mid Level
3+ years exp
Maximize your interview chancesElectronicsHome Services
Hiring Manager
Tammi Lewis
Insider Connection @Cinch Home Services
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Responsibilities
Document processes including technology and positions; identify gaps that allow potential risk. Potential risk is defined as a deviation that could cause Cinch, its customers, vendors, employees or other representatives to experience unintended loss, disruption or break from expected function.
In conjunction with others, define methods to mitigate exposure, implement and track efficacy.
Help develop SOPs and perform reviews to ensure adherence.
Be responsible for managing the department’s quality plan, defining completeness and correctness criteria and establishing quality control metrics
Make process and systems recommendations/changes to reduce risks.
Project manage process and systems changes initiated by this function and report on progress, including expected financial impacts; be responsible for informing, enabling, reviewing, and reporting on project progress performance.
Participate in system and functional requirement gathering, definition, analysis and documentation development and review
Create and maintain defect logging, tracking and reporting system.
Create control charts and run the calculations to ensure statistical significance of sampling
Stay abreast of planned and executed changes in the organization, evaluate for impact to department’s processes and communicate identified issues and elevated risks, work with appropriate team towards an organizational solution; modify existing processes and communicate to necessary audiences.
On a regular basis, perform an audit of the product setup, fulfillment and renewal processes assessing the impact of any technological, process or people changes that have occurred and identify if any new risks have emerged or prior risks have been eliminated. Make appropriate recommendations and lead implementation of approved changes.
Perform cost benefit analyses associated with recommendations.
Performs special projects and other duties as assigned by management as required.
Qualification
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Required
Minimum of 3 years in a quality control function
AA Degree or Technical Certification in Quality Control/Quality Technology required, 4 Year degree preferred
A skilled professional capable of working collaboratively within an integrated team with limited supervision to achieve the stated tasks.
Advanced flowcharting skills
Ability to manage time effectively and meet deadlines and requirements accordingly
Demonstrated objectivity, professionalism, flexibility & maturity
Communicate succinctly and effectively.
Ability to perform in a fast-paced environment with minimal direct supervision
Technical certification or college degree to related field
Preferred
4 Year degree preferred
Company
Cinch Home Services
Cinch Home Services offers home protection products and appliance repair services.
501-1000 employees
H1B Sponsorship
Cinch Home Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (4)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Steve Upshaw
CEO
Chris Askew
Chief Operating Officer
Recent News
2024-02-19
Company data provided by crunchbase
