Mosaic North America · 1 day ago

Senior Account Manager

United States

Full-time

Remote

Senior Level

7+ years exp

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Responsibilities

Be the go-to, day-to-day client lead for your clients – when they need anything, they will think of you (well mostly just for marketing stuff 😊)

Develop ongoing partnerships with clients, internal cross-functional teams and vendors (this is Mosaic’s secret sauce and why our clients are always asking for more)

Be seen as a credible voice on behalf of the agency and as a dynamic champion of our work

Mentor and develop junior team members – whether they report to you or not – and be the example for them to aspire to become (this role might have direct reports)

Be the champion of extraordinary work and agency culture – by providing inspiration, leadership and expertise in Mosaic’s agency offerings

Manage the profitability of work – be cost-conscious of account expenses and alert to opportunities for growth in other project assignments (this role will directly contribute to the financial success of the organization)

Be a good internal partner – know when to ask for help from our amazing cross-functional agency counterparts who know how to do it best

Qualification

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Client EngagementIntegrated MarketingExperiential MarketingBudgetingProposal BuildingCross-functional CollaborationJuggling SkillsMentoringSelf-awareness

Required

Experience working across a variety of client business and with an array of cross-functional agency units

7+ year track record of success and increasing responsibility in an agency or client environment (at least some cross functional agency experience is critical)

An understanding of integrated marketing with a specific focus on large and small scale experiential initiatives such as B2B, sampling, sponsorships and other event marketing initiatives

Ridiculously strong communication skills – verbal, written and interpersonal

Very comfortable and familiar with budgeting and proposal building to sell our ideas to the client

A passion for understanding client business challenges and an ability to rally internal teams to help solve

An insatiable curiosity combined with the ability to think critically translating into creativity (grounded in strategy) that can be applied to your client business day in and day out

Juggling skills. Seriously, you’ll be expected to keep a lot of balls in the air, with each progressing towards an on-target, on-time, and on-budget delivery of client mandates

The self-awareness to know when to listen, when to speak and when you’ve said enough

The self-confidence to sell what you believe in, and to own it when it goes south (and yes, this will happen) – you are the champion of the client and your team’s collective work

Exceptional problem-solving, time management skills and a keen attention to detail

A willingness to actively contribute to making our agency (and the universe) better