TLC · 1 day ago
Work From Home Customer Service Representative / Sales
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EducationNon Profit
Insider Connection @TLC
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Responsibilities
Provide extraordinary experiences to many different existing customers.
Effectively promote and sell product/services.
Effectively overcome customer reluctance when applicable
Read and communicate well in English
Type/navigate mouse while holding a conversation
Sit for long periods of time
Navigate multiple computer systems
Meet and exceed self-set sales goals
Qualification
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Required
High level of professionalism, honesty, and drive, with a passion to excel
Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities
Comfortable working on the phone with customers in a high-volume call center environment
Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales
Hard Wired Internet / No WiFi
Agent Provided Equipment
Manufacture date no later than 5 years from today
Windows 10+ Operating System
25GB+ Available Disk Space
2.4GHz+ Quad Core Processor
8GB+ Ram
Dual 19”+ Monitors
Internet 10Mbps Download / 5Mbps Upload Minimum (http://speed.tlcassociates.com/)
USB Computer Headset with mute button – Cannot be wireless
Mouse
Keyboard
Desk/Chair
Secure room with no outside sound
Monitor screens not visible from outside window
Benefits
Dental Insurance
Health Insurance
Paid Time Off
Professional Development Assistance
Referral Program
Vision Insurance
Work from home