Be an early applicantLess than 25 applicants

Company

Airbnb · 20 hours ago

Platform Manager, Routing

United States

Full-time

Remote

Senior Level

$224K/yr - $282K/yr

7+ years exp

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HospitalityMarketplace

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Define the vision and strategy for routing capabilities to enhance Airbnb’s customer service platform.

Partner with cross-functional teams to align on goals and develop the product roadmap.

Drive product execution and measure success with clear metrics and key results.

Collaborate with engineering, data science, and analytics teams to ensure decisions are data-driven.

Engage in vendor management and lead alignment discussions to streamline external partnerships.

Lead efforts to integrate dynamic routing strategies that accelerate Airbnb's digital experience.

Influence key stakeholders across the organization to drive product adoption and impact.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementData PlatformsVendor ManagementRouting StrategiesTechnical CommunicationExternal PartnershipsContact Center Familiarity

Required

7 years of product management experience or related technical roles in data, engineering, or data science.

Proven experience building, leading, and working on data platforms and services.

A data-driven mindset with expertise in launching experiments and using results to drive business decisions.

Ability to articulate technical concepts clearly to non-technical audiences.

Outcome-oriented, with a focus on creating actionable paths to achieve desired results.

Experience working with external partners in product management or technical roles.

Ability to envision radical solutions and execute on them effectively.

Preferred

Familiarity with contact center and routing domains.

Benefits

Bonus

Equity

Benefits

Employee Travel Credits

Company

Airbnb

Glassdoor

4.3

Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.

Founded in 2008

San Francisco, California, USA

5001-10000 employees

http://www.airbnb.com

H1B Sponsorship

Airbnb has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (119)

2022 (236)

2021 (282)

2020 (244)