Infrastructure and Operations Support Specialist @ ACS Consultancy Services, Inc | Jobright.ai
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Infrastructure and Operations Support Specialist jobs in United States
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ACS Consultancy Services, Inc ยท 1 day ago

Infrastructure and Operations Support Specialist

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Responsibilities

Understand business objectives and problems, identify alternative solutions, and perform cost/benefit analysis to support business operations.
Analyze user requirements, procedures, and problems to automate processes or improve existing computer systems.
Collaborate with personnel across organizational units to analyze current operational procedures, identify issues, and determine specific input/output requirements for systems and reports.
Write detailed descriptions of user needs, program functions, and the steps required to develop or modify computer programs.
Review computer system capabilities, specifications, and scheduling limitations to assess the feasibility of requested program changes within existing systems.
Provide system administration, security, and infrastructure support for the TIERS Cloud Migration.
Monitor and analyze both on-prem and cloud security, and perform security architecture reviews.
Stay updated on the latest cybersecurity trends and tools, and apply this knowledge to protect systems from unauthorized access and breaches.
Implement security measures and conduct proactive research to identify and understand emerging threats and vulnerabilities.
Conduct testing and risk assessments, orchestrate calls to discuss test findings, remediation steps, and ensure project timelines are adhered to.
Prepare concise and clear reports for management and stakeholders, and communicate technical information effectively, both verbally and in writing.
Ensure compliance with industry standards, including NIST 800-37, NIST 800-53, MARS-E controls, and POA&Ms.
Review security violations and discuss procedures with security teams to ensure compliance and best practices.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Windows SupportLinux SupportNetwork SecuritySecurity Measures ImplementationNIST 800-37NIST 800-53MARS-E ControlsPOA&MsProblem AnalysisPerformance MonitoringCapacity ManagementUnauthorized Access PreventionThreat ResearchOracle SupportMSSQL SupportPostgres SupportClear ReportingArcher GRCDynatraceSplunkImperva WAFQualysMS OfficeITIL MethodologyRemedy TicketingServiceNow Ticketing

Required

experience identifying problems, analyzing alternatives, and recommending/implementing effective solutions.
experience providing support for both Windows and Linux operating systems and applications.
high-level knowledge in network facilities, data processing techniques, computer hardware/software, and network security.
experience with performance monitoring and capacity management tools.
experience orchestrating project calls, including kick-off, test findings review, and close-out discussions.
experience in writing clear and concise reports, with excellent verbal and written communication skills.
experience implementing security measures to protect computer systems, networks, and data.
experience in ensuring adequate security measures to prevent unauthorized access.
proactive research experience identifying new threats, vulnerabilities, and exploits.
extensive experience with NIST 800-37, NIST 800-53, MARS-E controls, POA&Ms, and developing Corrective Action Plans.
experience reviewing security violations and coordinating with security teams.
Experience supporting Oracle, MSSQL, and Postgres databases.

Preferred

experience working with Archer GRC, Dynatrace, Splunk, Imperva Web Application Firewall, Qualys, and MS Office tools.
experience training staff on network and information security procedures.
experience with ITIL methodology, ticketing using Remedy and ServiceNow.

Company

ACS Consultancy Services, Inc

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ACS Consultancy Services Inc is a Small Business that is New York State and New York City Certified Minority and Women-Owned Business Enterprise (MWBE).

Funding

Current Stage
Early Stage

Leadership Team

A
Asha Ramrakhiani
Chief Executive Officer
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