Atento · 23 hours ago

Customer Service Representative

Lindon, UT

Full-time

Remote

Entry Level

Maximize your interview chances

CRMOutsourcing

Hiring Manager

zaida torres

Insider Connection @Atento

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Support all inbound calls

Providing technical support

Account management

Overall general questions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bilingual (English/Spanish)Customer Service ExperiencePC skillsWindows-based applicationsTeam-based environmentTyping speed (25+ WPM)

Required

Excellent interpersonal skills, Customer Service Experience a plus.

PC skills; experience with Windows-based computer applications a plus.

Conversationally bilingual (English/Spanish) with good writing/grammar in both languages

Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email.

Excellent analytical, problem-solving skills to deliver high customer satisfaction.

Solid organizational skills.

Ability to work in a structured, team-based environment.

Ability to work within a fast paced and high-volume environment.

Minimum 25+ WPM typing speed

Must have a high school diploma or equivalent

Must complete a satisfactory background check.