Be an early applicantLess than 25 applicants

Company

Five9 · 20 hours ago

Global Systems Integrator Alliances Director

United States

Full-time

Remote

Lead/Staff, Director/Executive

$109K/yr - $212K/yr

8+ years exp

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Call CenterCustomer Service

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Achieve or exceed quarterly and annual revenue targets through the SI partnerships

Oversee the sales pipeline and ensure a healthy flow of opportunities

Work with SIs to convert leads into opportunities and close deals effectively

Create, develop, and manage relationships with the alliance sales teams

Build a go-to-market plan and manage bookings targets

Align Five9 Sales Directors with their alliance counterparts to drive net-new revenue and field activity

Conduct regular training sessions and workshops for the SI's sales and technical teams

Develop and distribute sales collateral, playbooks, and other enablement resources

Travel within region to regional offices, events and trade shows

Act as an escalation point for any issues or challenges faced by SIs during the sales or implementation process

Work closely with internal teams to resolve any conflicts or roadblocks

Qualification

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Go-to-market partnershipsSystems Integrators experiencePartner managementCRM experienceUC experienceSaaS industry experienceContact center knowledgeChannel salesStrategic sales planningRelationship-building skills

Required

8+ years experience managing go to market partnerships with CRM, UC and Systems Integrators

Excellent Presentation Skills – Virtual and In-Person

Ability to interface well with Sales, Product, Marketing, and Executive Leadership

Experience working in a high growth, emerging SaaS software market

Bachelor’s degree or equivalent years of relevant work experience

Preferred

Ideal candidate has existing relationships with Five9’s existing alliance partners

Knowledge of the contact center market

Minimum 5-7 years of experience in partner management or channel sales, preferably within the CCaaS or SaaS industry

Knowledge of industry-specific requirements, particularly in key verticals like finance, healthcare, or retail

Strong negotiation, presentation, and closing skills

Ability to develop strategic sales plans and execute them effectively

Excellent communication and relationship-building skills

Ability to work cross-functionally and influence without direct authority

Strong analytical skills to assess partnership performance and implement improvements

Benefits

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.

Short & Long-Term Disability

Basic Life Insurance

401k saving plan with employer matching

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.

Employee discounts based on needs and interests—from everyday essentials to big ticket purchases all access through our Five9 Discount Hub.

Generous employee stock purchase plan.

Paid Time Off

Company paid holidays (including a winter break in the US at the end of the year)

Annual paid volunteer hours

12 weeks paid parental leave.

Company

Five9

Glassdoor

4.2

Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.

Founded in 2001

San Ramon, California, USA

1001-5000 employees

http://www.five9.com

H1B Sponsorship

Five9 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (8)

2022 (21)

2021 (16)

2020 (15)