University of Minnesota Physicians ยท 1 day ago
Virtual Visit Facilitator (Remote)
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Responsibilities
Confirms provider calendar's by following up with patients and ensuring all pertinent medical records have been received and are available to the provider or collecting missing records
Initiating virtual (video and telephone) visits with the patient, collecting registration and co-payment, detailing pertinent information such as the reason for their visit, health history, home medication review, health questionnaires.
Communicates with patients, providers, and other team members remotely through phone and other technologies
Correcting and maintaining registration error work queues
Qualification
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Required
High School Diploma or GED
At least 1-year of customer service experience
Proficient with technology
Private and professional appearing remote work location required
Benefits
Healthcare (including vision & dental)
401K
Parking & tuition assistance
Company
University of Minnesota Physicians
University of Minnesota Physicians provides exceptional patient care, conducts medical research, and trains health professionals.