EIS Ltd ยท 22 hours ago
Client Partner
United States
Contract
Remote
Senior Level, Lead/Staff
$170K/yr - $200K/yr
10+ years exp
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Responsibilities
Build and maintain strong, executive-level, long-lasting client relationships.
Understand the client's business objectives and challenges.
Service as the primary point of contact for the client's Executives, acting as a liaison between the customer and the EIS's internal management.
Maintaining strong relationships with the client's System Integration and Advisory partners.
Accountability for the revenue and financial performance forecast for the expanding portfolio.
Advise clients on mechanisms to optimize EIS Products and Services
Identify and pursue opportunities to upsell and cross-sell within existing portfolio of accounts.
Collaborate across EIS to identify and target business opportunities within the client's organization.
Owning the price/offer, contract definition and negotiations, for the packaging of EIS Products and Solutions. Communicate the engagement approach to the customer.
Ensure that all active engagements have executed contractual agreements.
Qualification
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Required
10+ years of experience in account management, customer success, or a similar client-facing role, preferably in the SaaS industry.
Strong communication and interpersonal skills with an aptitude for building strong client relationships.
Proven ability to juggle multiple client accounts at a time, while maintaining sharp attention to detail.
Problem-solving skills, based on complex business processes, applying a consultative approach to understanding client needs and delivering solutions.
Maintain focus and customer engagement regarding industry and market trends.
Understanding of SaaS metrics and KPIs related to customer success and churn.
Familiarity with SaaS platforms and tools, including CRM and customer success software.
Ability to influence, in a multicultural environment, multi-party program performance and strategic planning, while applying a company orientation and providing thought leadership.
Benefits
Stock options
Full range of medical, financial, and/or other benefits
Company
EIS Ltd
EIS is the first choice for ambitious insurers focused on future-proofing their businesses and building the customer-centric insurance platforms of tomorrow.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alec Miloslavsky
Founder & Chief Executive Officer
Adrian Holbrook
AVP, Client Partner
Company data provided by crunchbase
