American Red Cross ยท 21 hours ago
Apheresis Telerecruiter I - Remote
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Responsibilities
Contact by telephone current apheresis and/or whole blood donors to recruit for donation.
Schedule appointments to ensure maximum number of donors are scheduled each day.
Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.
Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals.
Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability.
May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply.
Qualification
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Required
High School or equivalent required.
Up to one-year related experience.
Telephone and customer service or telemarketing experience is required.
Benefits
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with 5% match
Paid Family Leave
Employee Assistance Program (EAP)
Disability and Insurance: Short + Long Term
Service Awards and recognition
Company
American Red Cross
American Red Cross is a humanitarian organization whose purpose is to meet the immediate disaster-caused needs of people and communities.
Funding
Current Stage
Late StageTotal Funding
$43.27MKey Investors
The Duke Energy FoundationTruist FoundationThe Milliken & Company Charitable Foundation
2024-11-25Grant
2024-09-26Grant
2024-08-21Grant
Leadership Team
Recent News
2024-12-03
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