Be an early applicantLess than 25 applicants

Company

SoFi · 13 hours ago

Senior Staff Researcher

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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H1B Sponsor Likely

U.S. Citizen Only

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Responsibilities

Lead complex research projects: Drive end-to-end research initiatives that address large-scale, ambiguous member needs and inform strategies across product areas.

Collaborate cross-functionally: Partner with design, product, engineering, and marketing teams to prioritize research, align on objectives, and integrate findings into roadmaps.

Communicate actionable insights: Deliver clear, impactful presentations to stakeholders and leadership, directly influencing priorities and decision-making.

Develop reusable tools: Create durable artifacts like personas, journey maps, and frameworks that enable teams to consistently apply research insights.

Mentor researchers: Provide guidance to team members, foster skill development, and play a key role in hiring and onboarding.

Enhance alignment: Build trust with stakeholders, proactively aligning goals and ensuring shared accountability for outcomes.

Drive organizational impact: Expand the influence of research across product areas by identifying opportunities, standardizing practices, and fostering a user-centric culture.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Applied product researchDesign researchResearch methodologiesAdvanced research toolsQualtricsSnowflakeSQLScalable research frameworksPersonasJourney mapsPersonal finance knowledgeInfluencing leadershipMentoring researchersExceptional communication

Required

10+ years of experience in applied product or design research, or a combination of advanced degrees (Master’s or Ph.D.) with 8+ years of experience.

Expertise in leading research across multiple product areas and workstreams, with demonstrated success in addressing ambiguous, complex challenges.

Command of a wide range of research methodologies, both qualitative and quantitative, with mastery in 1-2 areas.

Proven ability to influence senior leadership and align cross-functional teams on strategic priorities.

Exceptional communication skills, with the ability to deliver insights in engaging and actionable ways for diverse audiences.

Strong technical acumen and experience with advanced research tools (e.g., Qualtrics, Snowflake, SQL).

Experience creating scalable research frameworks, assets, and artifacts (e.g., personas, journey maps).

Preferred

Deep understanding of personal finance domains.

Company

SoFi

Glassdoor

3.6

SoFi is a finance company that offers a range of lending and wealth management services.

Founded in 2011

San Francisco, California, USA

1001-5000 employees

https://www.sofi.com/

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (96)

2022 (121)

2021 (94)

2020 (41)