Capsa Healthcare ยท 17 hours ago
Sales Support Specialist
Canal Winchester, OH
Full-time
Remote
Mid Level
$45K/yr - $50K/yr
3+ years exp
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Responsibilities
Collaborate with and act as liaison for Sales Managers for all customer sales and support needs.
Responsible for all customer calls/requests for quotations, order processing and troubleshooting.
Promptly receive and resolve all incoming customer requests or concerns.
Act as a liaison between Sales Managers, internal departments and customers on a variety of topics such as order status, product information, etc.
Update Salesforce opportunities related to order changes, close dates, and probability levels.
Process Demo and Seed Program orders, along with collecting customer feedback on cart trials.
Complete Requests for Quote proposals in coordination with sales management.
Works with a variety of internal team members to fulfill customer needs.
Collaborate with Sales Managers to manage and update leads from trade shows, promotions, etc.
Qualification
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Required
Minimum of 3 years of experience in sales support and/or inside sales
Excellent verbal and written communication skills are required
Firm understanding of ERP and CRM systems; Capsa currently uses Syteline and Salesforce.com
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Strong team skills and the ability to work effectively with internal and external groups
Excellent organizational, interpersonal, time management skills
Strong attention to detail and accuracy with data collection
Preferred
BA/BS degree preferred
Benefits
Paid time off
Paid holidays
Medical, dental and vision insurance
Paid parental leave
401(k) with company match
Company-paid Basic Life, AD&D and Long-term disability insurance
Voluntary Short-term disability, Supplemental Life, AD&D, Accidental Injury, Hospital Indemnity, Critical Illness & ID Theft insurance
Company
Capsa Healthcare
Capsa Healthcare is a provider of mobile workstations, medication management products, and pharmacy automation solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-09-11Acquired
2000-12-01Private Equity
Leadership Team
Gaurav Agarwal
CEO
Jeff Schlossnagle
Chief Commercial Officer (CCO)
Recent News
GlobeNewswire News Room
2024-11-21
2024-04-02
Company data provided by crunchbase
