The Cigna Group · 9 hours ago

Administrative Assistant, Senior Representative, Digital Product

United States

Full-time

Remote

Mid, Senior Level

$25/hr - $38/hr

3+ years exp

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Responsibilities

Handles travel arrangements using Cigna's online travel booking tool

Accurate and timely submission of expense reports as well as review, rejection, or approval of policy adherent expense reports submitted by team members

Manages multiple Outlook calendar scheduling and looks for opportunities to enhance efficiencies. Makes last minute calendaring decisions based on priority and business needs using sound judgment. Advises of last-minute scheduling changes and communicate via e-mail, telephone and/or text message when appropriate

Schedules and organizes internal and external meetings including LYNC/webinars/Webex and conference calls and handles any necessary logistics for outside guests, specific to the Digital Product, as well as cross-discipline meetings supporting the Digital Product leaders

Attends staff meetings to record minutes, track takeaways, follow up on action items, and manage invitations for guest attendees. Assists with maintaining department organization charts and email distribution lists

Owns and manages SharePoint sites, WebEx channels, shared mailboxes, etc. as needed

Plans and coordinates on-boarding and off-boarding of employees/contractors

Secures help desk support to troubleshoot/resolve computer/phone/printer issue, orders equipment and supplies for department using the portal supply system, and manage department space planning in partnership with corporate Real Estate team

Manages ad hoc team-wide projects/programs, such as team-building events, philanthropy, or other events

Qualification

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Administrative ExperienceMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookCalendar ManagementMeeting PlanningSharePoint ManagementVirtual Workforce SupportTechnical Proficiency

Required

Candidate should have a minimum of 3-5 years of progressively responsible administrative experience

Collaborative team player that can build / maintain a team-based environment with intra-department and Enterprise Administrative Assistant community and work closely with employees at all levels within the organization

Expert skills with critical Microsoft tools, including, Word, Excel, PowerPoint, Outlook to include heavy meeting scheduling and calendar maintenance

Professional demeanor with excellent verbal and written communication skills

High energy with the ability to keep up with a fast-paced working environment

High degree of integrity and accountability to delivery strong, high-quality outcomes

Ability to work independently and maintain confidential information in highly professional manner

Ability to have a high-level of accuracy and detail-oriented

Demonstrated flexibility, ability to adjust priorities, and a solutions-oriented mindset required

Proactively anticipates needs of the team – always thinking ahead

Experience with supporting a virtual workforce

Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices

Travel may be required to other Cigna locations and offsites as needed to support the Senior Leaders