Cisco · 1 day ago
Senior Security Escalation Engineer (Remote)
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Communications InfrastructureEnterprise Software
Growth OpportunitiesH1B Sponsor Likely
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Responsibilities
Provide technical mentorship to junior members of the team
Identify and fix problems in released products through troubleshooting and code analysis
Work with peers to investigate and drive critical issues to resolution
Build scripts to aid in the identification of customer-facing issues
Reproduce customer issues raised from support
Work with customers and support teams to capture sufficient information to reproduce customer problems
Work with the Product Development team to identify product serviceability issues and address quality problems
Work with Development teams to provide feedback and mentorship on new features
Work with test teams to build system test cases to prevent future occurrences of identified bugs
Qualification
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Required
3 + years of experience in Network Security (Firewalls)
Bachelor’s degree or higher in Computer Science or a related field
3 + years of professional work experience with networking architecture such as routing/switching/security, IP, TCP/UDP, and application layers such as HTTP, SMTP
Preferred
Deep knowledge of firewall-related technologies and platforms (ASA and/or Firepower)
Strong troubleshooting and analytical skills
Experience with OSI model layers in routers and switches environments and Ethernet packet-based analysis
Familiarity with the 'Packet Tracer' tool used to validate rule matches on firewall exposure
Proven understanding of networking architecture such as routing/switching, IP, TCP/UDP, and application layers such as HTTP, SMTP, etc.
A CCIE Security
Familiar with network layer protocols such as DHCP, ARP and route lookup
Experience in handling NGFW escalation tasks
Good communication and presentation skills
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products.
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (784)
2022 (1945)
2021 (2392)
2020 (1283)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
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