Grifols · 1 day ago
Donor Center Application User Support Analyst
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Responsibilities
Support requests to resolve BECS / Application data incidents and functional questions
Adhere to data incident resolution procedures
Provide support to configuration team to implement changes
Maintain and track work request and established turnaround time
Resolve requests and or coordinate solution with internal or third parties
Continue to build and develop and administrative working knowledge of application function and configuration capability
Assemble necessary updates and reports and provide to supervisor
Flexibility with work schedule and able to work periodic late nights or be on call weekends if necessary
Responds to support requests, delivers on change requests, liaisons with internal teams & vendors to complete tasks and supports / implements change
Perform other job-related duties as assigned
Qualification
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Required
Bachelor’s degree preferred or equivalent experience
Minimum of 5 years’ experience
Strong knowledge base capable of providing solutions for multiple apps or equipment
Working knowledge of plasma collection applications
Good understanding of quality systems
Benefits
Medical
Dental
Vision
PTO
Up to 5% 401(K) match
Tuition reimbursement
Company
Grifols
Grifols is a global healthcare company.
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2024-06-04Post Ipo Debt· $326.45M
2024-04-23Post Ipo Debt· $1.07B
2011-06-02IPO
Leadership Team
Recent News
2024-12-13
TradingView
2024-12-12
2024-12-10
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