University of Colorado Medicine · 20 hours ago
Manager of Healthcare Revenue Services
Aurora, CO
Full-time
Remote
Mid, Senior Level
$120K/yr - $140K/yr
5+ years exp
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Hiring Manager
Whitnee Scannell
Insider Connection @University of Colorado Medicine
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Responsibilities
Provide direct supervision and leadership to Client Managers and Support Analysts and ensure all requests assigned to the team are accurate and appropriate.
Maintain documents related to standard work and reporting.
Conduct team meetings and 1:1’s with each staff member at a regular cadence, to include annual goal setting & performance evaluations.
Oversee the quality of meeting content and delivery for subordinate Client Managers, ensuring a homogenous product that adds value to CU Medicine’s relationship with the SOM.
Attend 3 meetings per year for each subordinate Client Manager.
Partner with the CU Medicine business intelligence team to iteratively improve the quality and transparency of standard revenue cycle reporting.
Collaborate with leadership and other partners/stakeholders to creatively implement solutions/processes aimed at improving revenue cycle performance.
Work with CU Medicine leadership & staff to resolve performance issues, communication concerns, &/or other opportunities to improve the reliability of the operation.
Create organizational updates to ensure our partners are aware of operational/process changes, new initiatives and organizational/unit specific successes.
Review and analyze financial performance and trends (e.g., A/R figures, write-offs, collection rates) and create actionable, value-added initiatives for the RSCM team and other affiliate partners.
Audit allowance write-offs to control losses due to errors ensuring transparent communication with our SOM partners regarding such losses.
Review internal systems, processes, and procedures for business operation optimization opportunities.
Offer transparent communication and engagement opportunities for our providers in denial resolution.
Maintain an in-depth knowledge of federal, state, and all third-party insurance policies, practices, and procedures.
Monitor, educate, and implement changes to government and payor-specific policies.
Serve as liaison to SOM department leadership and CU Medicine internal operations with efforts aimed at collaboratively improving service, reliability and performance.
Analyze front-end related trends, propose recommendations to decrease ongoing deficiencies, and engage front-end stakeholders to reduce actions with negative impact on collections performance.
Qualification
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Required
5+ years direct responsibility in physician practice management, or a senior-level position with professional fee B&C responsibilities.
Bachelor’s degree in business, healthcare management or related field.
Must have or obtain a Certified Professional Coder (CPC) certification within 6 months of hire and maintain it throughout employment in the position.
Advanced working knowledge of ICD-10 and CPT-4 coding requirements and medical insurance terminology for federal and state programs.
Must demonstrate advanced working knowledge of physician reimbursement and payer contract analysis.
High level proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Must demonstrate strong mathematic and analytics skills.
Outstanding communication, clerical, and organizational skills.
Preferred
Graduate degree is highly preferred.
Working knowledge of GE Centricity Business and Epic.
Benefits
Generous leave
Health plans
Retirement contributions
Company
University of Colorado Medicine
University of Colorado Medicine is a health care center.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
