10Pearls · 13 hours ago
Client Partner
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Responsibilities
Consistently prospect, pursue, and close new business. Ability to identify new leads and prospects, generate call lists, and obtain client meetings. Cold and warm calling skills; experience dealing with and managing objections.
Build and grow strong client relationships through regular communication, firm alignment and expert expectation management to increase the partnership between 10Pearls, client, delivery teams, and executive stakeholders.
Understand the client's business priorities, pain points, overall technology landscape, organization, timeline, and priorities for capitalizing their return on investment.
Work with clients to identify new needs and obtain qualified job requirements. Negotiate with clients to establish appropriate bill rates, contract terms, and fees.
Identify client growth areas and strategically plan with the Sales and Executive team to grow existing teams and help identify growth opportunities.
Build customer advocates - develop deep strategic client relationships and build a loyal client base that actively advocates for our company.
Develop and implement Customer Success Initiatives - leverage prior experiences and an entrepreneurial spirit to help us establish new best practices.
Leads the pursuit and capture of client renewals.
Qualification
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Required
10+ years’ of experience selling technical services including digital transformation.
Client Account Management and Client Advocacy experience with proven customer/client facing skills.
Ability to exhaust all avenues and present best value and pricing to leads and prospects and convert them to clients.
Ability to communicate effectively and interface with at all levels, including senior management and technical personnel.
A strong team player and servant leader who thrives in a fast paced, dynamic environment, you excel at proactively and positively managing change.
Ability to multitask as a detailed oriented, curious, and strong problem solver.
Effectively manage high pressure situations with a high degree of patience, tenacity, and tact, by involving the appropriate resources as necessary.
Highest commitment to customer service and satisfaction.
Strong problem resolution negotiation and closing skills. Excellent planning, time management, communication, decision-making, presentation, organization, and interpersonal skills.
Results oriented. Ability to plan week, month, and quarter with proven results.
Determination, persistency, and ability to add new clients. Ability to take 'no' for an answer.
A sense of urgency and a bias for action.
Benefits
Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
Employer-funded health reimbursement account (HRA) for the high deductible health plan option
Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
Flexible paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
Employer-paid short term, long term, life, and AD&D insurance
Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site
Company
10Pearls
10Pearls is a mobile app and software development company that specializes in apps, web applications, and enterprise solutions.
Funding
Current Stage
Late StageRecent News
2024-10-31
2024-05-24
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