Regal Wings · 1 day ago

Customer Success Account Manager

Florida, United States

Full-time

Remote

Entry Level

$50K/yr - $70K/yr

1+ years exp

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LeisureTravel

Hiring Manager

Paul Ostering

Insider Connection @Regal Wings

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Client Interaction : Answer and respond to incoming client inquiries via phone and email, providing exceptional service and accurate information.

Client Onboarding : Manage new client onboarding processes, ensuring smooth transitions and timely distribution to relevant departments.

Outbound Sales : Coordinate and actively participate in outside sales efforts to drive client acquisition and revenue growth.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceClient relationsExperience in salesExperience in client relationsExperience in hospitalityExperience in CruiseExperience in AirfareExperience in Host Agencies

Required

A competitive drive to stand out and achieve success in a results-oriented environment.

An aggressive, energetic self-starter who performs well under pressure.

Superior verbal and written communication skills with exceptional attention to detail and follow-up.

Strong listening and analytical abilities to assess and address client needs effectively.

Organizational skills to manage time and workload effectively in a fast-paced setting.

Proficiency in Salesforce or comparable CRM platforms.

Preferred

Bachelor’s degree in Hospitality, Business, or a related field.

1-3 years of experience in client relations, sales, or a related field, with a background in Cruise, Airfare, or Host Agencies being highly desirable.