Swooped · 1 day ago
Sales Operations Analyst
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Responsibilities
Assist in the collection, analysis, and reporting of sales data to identify trends and opportunities.
Support the sales team with administrative tasks, including CRM management and data entry.
Collaborate with senior team members to develop and maintain sales dashboards and performance metrics.
Monitor the Deal Verification queue to ensure adherence to quote policies, quote timeliness, contract policies, and deal close processes; escalate issues as needed.
Support sales meetings by ensuring data integrity and correct display of information.
Review quote and data exceptions with sales teams and follow up on action items.
Help streamline sales processes and improve operational efficiency.
Conduct research to support sales strategies and initiatives.
Prepare reports and presentations for management and sales meetings.
Participate in the implementation of sales tools and technologies.
Provide support for ad-hoc projects as needed.
Ensure the integrity of Salesforce data.
Qualification
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Required
Bachelor’s degree preferred.
2+ years of Sales Operations, Order Management, Accounting, or Finance experience desired.
Detail-oriented with a proven ability to multitask.
Excellent communication and interpersonal skills.
Self-starter and effective time manager.
Take initiative and act as an owner to solve problems.
Enjoy identifying issues and proposing solutions.
Proficient in Microsoft Word or Google Docs with strong Microsoft Excel or Google Sheets skills.
Ensure the integrity of Salesforce data.
Preferred
Previous experience in a high-tech environment is desirable.
Salesforce or other CRM/Order Management Software experience preferred.
Benefits
Comprehensive Medical coverage (90% of cost covered) starting day 1.
Dental and Vision plans (100% of cost covered) starting day 1.
401(k) plan with a match.
13 paid holidays and 25 days of PTO.
Paid Family Leave.
Employee Assistance Program.
Quarterly self-care stipends.
Health Advocacy Program.
Access to optional benefits, including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, Commuter Benefits, and various types of insurance.