Allstate · 9 hours ago

Sales Support Specialist

CAN - ON GTA (Remote)

Full-time

Remote

Entry Level

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Responsibilities

Support Agent and Broker set-up for 600+ agents and Agency Managers in the AMF (Agency Master File), FSCD, and HAT.

Construct forecasts and analytical models on sales, headcount, vacation relief program, business results, expenses, KPIs, etc.

Collaborate cross functionally with Sales Leadership, HR, Distribution Design and Delivery functions, Finance, Product Operations, Pricing, Underwriting, and Marketing, etc. to maximize the output of the Sales channel.

Contribute to sales compensation methodology, measurements and rewards and recognition initiatives.

Analyze data sets to uncover opportunities to improve processes and practices:

Identify anomalies and determine related stakeholder team to collaborate with.

Notify appropriate individuals of concerns/opportunities and make recommendations for solutions.

Develop and enhance KPIs that support targeted action.

Document and communicate the progress of deliverables to include key measurements and opportunity areas and risk assessments to management team and key stakeholders/partners.

Strong data management and analytical skills to organize, analyze, and interpret complex data sets, ensuring accurate insights and informed decision-making.

Own Performance and Professional Development Plan with support from Manager.

Contribute to creation and maintenance of team Standard Operating Procedures and policies.

Other duties and special projects as assigned.

Qualification

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Microsoft OfficeData ManagementProcess DocumentationCreating DashboardsStakeholder ManagementBusiness AcumenAuditVideo Conferencing SoftwareInsurance BackgroundAMF SystemFocus SystemPDR SystemHRMS SystemsLean-Agile Methodologies

Required

College diploma or certificate in business-related discipline is mandatory.

Demonstrated Strong level of PC and MS Office (Excel, Word, PowerPoint, and Outlook) software skills, along with a strong knowledge of PLUS, Focus and PDR.

Attention to detail and accuracy is required.

Proven ability to communicate key information succinctly and clearly to audiences of various sizes and organizational levels, including Director level.

Ability to work independently with minimal day-to-day supervision and as a member of the team.

Highly self-motivated and able to prioritize well.