BeyondTrust · 13 hours ago
Salesforce Administrator
United States
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Perform administrator functions to maintain the system such as user profiles, roles, and permissions, storage and backup management, as well as cleanup and updates of unused fields, objects, and integrations
Monitor, record, and respond to requests from production users for minor enhancements and break fix support including the creation and maintenance of workflows, custom fields and objects, fields, record types, page layouts, reports, dashboard development, and data flow management
Create and manage automation processes with flows and Lightning components
Identify and appropriately escalate process or product quality gaps
Clean, validate, and import different data sets into Salesforce
Monitor designated logs and escalate to senior team members as appropriate
Stay updated on the latest Salesforce features and best practices, proactively seeking opportunities to expand your Salesforce skills and certifications
Coordinate testing and manage deployment of software updates following standard SDLC processes utilizing available CI/CD tools and methods
Collaborate with cross-functional teams and business process owners to gather and document business requirements and translate them into Salesforce solutions
Implement and support integrations, third-party tools, and security Monitor system performance and conduct routine maintenance tasks
Responsible for facilitating test cases, supporting user acceptance testing (UAT), and quality assurance (QA)
Create and maintain end user documentation on processes, policies, application configuration, user guides, job aides, and related materials
Be a role model and mentor to team members with less experience, providing guidance and support on technical and non-technical aspects of Salesforce Administration
Qualification
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Required
Minimum 3+ years of relevant experience in customizing and building components of a Salesforce to support business processes
Salesforce Sales Cloud experience and administrator certification(s)
Familiarity with Apex, Visualforce, SOQL, and Lightning components
Excellent verbal and written communication with strong interpersonal skills
Superior attention to detail and organizational skills prioritizing large volume of tasks
Self-starter with ability to work independently and efficiently under strict deadlines
Strong computer proficiency; adept at learning new software
Ability to conduct research into software issues functionality
Ability to multi-task and adapt to changes quickly
Demonstrated ability to handle a variety of assignments in parallel
Data management tools (Data Loader, XL Connector)
Ability to work as part of a team with a positive 'can-do' attitude
Must be able to read, write, and speak fluent English
Preferred
Intermediate to advanced MS Excel
CI/CD Tools (Copado, Gearset, AutoRABIT)
SDLC Project Management software such Jira or Azure DevOps
Familiarity with standard business, sales, and finance processes
ITSM incident tracking tool such as ServiceNow
Data manipulation tools such as Data Loader or Excel Connector
Experience working for a company in the software development market space
Certified Salesforce Associate or the ability to earn it within 6 months of hire
Certified Salesforce Administrator or the ability to earn it within 1 year of hire
Lightning App Builder Certification
Company
BeyondTrust
BeyondTrust is the global cybersecurity leader protecting Paths to Privilege™ with an identity-centric approach.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Clearlake Capital Group
2021-06-01Private Equity
2018-09-13Acquired
2012-01-01Private Equity
Leadership Team
Janine Seebeck
Chief Executive Officer
Anita Rose
SVP, Server Solution Sales
Recent News
IT Brief New Zealand
2024-10-22
2024-04-28
WashingtonExec
2024-04-25
Company data provided by crunchbase
