CloudQuery · 1 day ago

Customer Success Manager

California, United States

Full-time

Remote

Mid Level

4+ years exp

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Responsibilities

Build relationships with customers and conduct regular reviews

Train customers on product usage and new features

Address technical issues and manage escalations

Advocate for customer needs and contribute to workshops

Partner with the Sales team to expand usage

Qualification

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Technical customer-facing experienceNetworking knowledgeData formats JSONData formats CSVData formats SQL/NoSQLEndpoint security familiarityCloud principles familiarityPython basicsAPIs experienceScripting experienceCloud architectures experienceCSP certifications