Sonoco · 15 hours ago

Account Manager - Growth Focused

United States

Full-time

Remote

Mid, Senior Level

$112K/yr - $134K/yr

5+ years exp

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Responsibilities

Manage existing book of business, developing strategies to maintain and expand Sonoco's share while also prospecting with regularity and discipline

Deliver a minimum of $1MM+ per year of net profitable growth through share-gain at existing customers

Deliver a minimum of $1MM+ per year of net profitable growth through new business earned outside of existing customer network

Strong multi-channel prospecting strategies and cadence, driven by proven success of onboarding new customers, tracks prospecting actives in detail

Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn, Salesforce, Vidyard

Manage working capital to meet division goals. This includes inventory management and accounts receivable.

Develop strategies to maximize profitability of your business portfolio

Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.

Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels.

Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.

Establishes and maintains multi-level contacts at all major existing and prospective accounts. Believes in the value of deep and wide relationships, expanding relationships well beyond themselves.

Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through call reports

Develops and maintains complete list of prospective customers found within assigned area of responsibility.

Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.

Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.

Assists division marketing with trade shows, conventions, and trade association meetings as requested.

Assists, as needed, with the training of division sales and marketing personnel

Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.

Promotes company goodwill and maintains proper relationships with customers and prospective customers.

Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.

Complies with all company policies.

Qualification

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Packaging industry experienceSales strategiesCRM proficiencyMicrosoft ExcelMicrosoft PowerPointMicrosoft WordRemote meeting managementLinkedInSalesforceVidyardInventory managementAccounts receivable managementCustomer relationship managementCustomer complaint resolutionTrade show assistanceSales projectionsExpense reportingTeam trainingGoodwill promotion