EverSmith Brands · 9 hours ago

Franchise Advisor

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $100K/yr

5+ years exp

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Hiring Manager

Kennedy Pullan

Insider Connection @EverSmith Brands

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Responsibilities

Act as the primary home office contact for the franchisees.

Conduct bi-weekly scheduled calls and/or meetings with franchisees.

The first touchpoint of the month is to check the progress of goals set in the previous month and address any challenges the franchisee may be facing during the current month. This typically is by phone, email, or text message.

The second touchpoint of the month is designed for a deeper look into the health of the business; operational/financial/staffing/sales activity. Virtual meeting if preferred. To prepare for this meeting, the advisor will review KPI’s from the franchisees P&L and balance sheet including but not limited to; Top line revenue (YOY, MOM comparison, actual vs budget), and a series of additional metrics. You will also check the progress of goals set in the previous month and address any challenges the franchisee may be facing during the current month.

All activity, touchpoints and documents will be documented timely in Franconnect.

Collaborate with other home office departments to ensure the franchisee’s business needs are meet. This may include one-on-one training with a business coach, a member of our accounting team, our marketing department or one of our field support specialists.

Our advisors facilitate yearly Peer Group Meetings and encourage the franchisee to attend. These peer group meetings are a great platform for franchisees to share best practices and learn from each other.

Our advisors connect with our franchisees during several events during the year. These events may include, MilliCare National Franchise conference, sales training, trade shows and networking events.

Visit each location every 18 months working toward specific franchisee goals, review the facility/equipment/crews for compliance, inspection of a group of properties to ensure quality standards are being met. The frequency of these meetings can vary based on franchisee needs and onboarding progress.

Our advisors will assist the franchisee with their budget planning and creation. This will include a sales action plan tailored to the revenue targets set.

Qualification

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B2B salesFranchise experienceProfit & Loss managementMicrosoft Office SuiteBudgeting skillsCommercial service experienceMarketing plans developmentLead generation techniquesSales presentationsQuality control standards