Maximus · 6 hours ago
Admin 1 - Customer Service
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Business Process Automation (BPA)Consulting
No H1B
Insider Connection @Maximus
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Responsibilities
Assist with maintaining and reviewing case files, filing electronically, and making inbound and outbound calls with customers.
Sort, screen, and distribute incoming and outgoing mail.
Escalate non-routine customer issues to tier 2 Admins.
Working in a team environment, communicate and coordinate with colleagues, as necessary.
Additional duties as assigned by leadership.
Qualification
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Required
High School Diploma or equivalent.
0-2 years of experience.
Ability to work a schedule of 10:30am - 7pm EST Monday - Friday required
Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity
Minimum 5mpbs upload speed
Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
Private work area and adequate power source
Must currently and permanently reside in the Continental US
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
1997-06-13IPO
Leadership Team
Recent News
2024-10-29
Android Headlines
2024-06-04
2024-05-23
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