Be an early applicantLess than 25 applicants

Company

Maximus · 8 hours ago

CDC Info Correspondence Generalist (Limited Service, Remote)

United States

Full-time

Remote

Entry Level

$17.20/hr - $21.63/hr

1+ years exp

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Business Process Automation (BPA)Consulting

H1B Sponsor Likely

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Responsibilities

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

Research and prepare written responses following CDC procedures and guidelines utilizing scripts.

Ability to effectively work within established contractual turnaround times

Draft Email responses using approved content

Respond to requests from physicians, health care facilities, and the public about the treatment and management of individuals potentially exposed to hazardous substances

Maintain awareness of current developments in the field of public health

Use initiative and judgment in applying pertinent guidelines or in the development of new policy

Appropriately escalate email to Level 3 as necessary

Review and prepare outgoing responses and as necessary

Assist management in the direction of the multi-functional activities of the department, meeting internal and contractual commitments, assuring quality of process and direction of resources

May be required to work off-shift (nights, weekends, and holidays) as necessary

Qualification

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Health communicationHealth educationMedical backgroundEditing experienceDesktop systems proficiencyDatabase systems proficiencyPublic health issues understandingCustomer service experience

Required

High School diploma or equivalent with 1-3 years of experience.

May have training or education in area of specialization.

High School Diploma with 1-3 years of related experience.

Minimum 6 months Editing experience

Proven written communication skills

Proven oral communication skills

Competency in using desktop and database systems to retrieve accurate information

Understanding of public health issues, CDC health partners and/or public health mission

Customer service experience

Excellent organizational skills

Work in a team environment

Attention to detail

Preferred

Prior experience in health communication, health education and/or medical background preferred

Company

Maximus

Glassdoor

3.5

Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.

Founded in 1975

Mclean, Virginia, USA

10001+ employees

http://www.maximus.com/

H1B Sponsorship

Maximus has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (26)

2022 (48)

2021 (38)

2020 (46)