USAA · 5 hours ago

Product Development Manager (Remote) - Auto Telematics

San Antonio, TX

Full-time

Remote

Mid, Senior Level

$99K/yr - $178K/yr

6+ years exp

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Responsibilities

Participates in the development of digital first products supporting the needs and risks of USAA Members.

Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.

Advises others in the launch of new products and in the evaluation and decision to buy/build or partner.

Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.

Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.).

Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.

Conducts analysis of key data to support on-going monitoring, maintenance and underwriting of existing “new in market” products based on product performance, member needs and driven changes in the market including but not limited to product rules, rates, and forms.

Develops and communicates the new product value proposition for product improvements/features.

Guides Member Contact teams on how to optimally use sales guides and provides education on new products and services, including new offerings and improvements to existing features.

Analyzes and evaluates new product performance metrics to recommend offering change, if vital, prior to full launch.

Coordinates with relevant control partners (to include Leal, Compliance, and Risk Management) to ensure product offerings are crafted and implemented in compliance with all applicable laws and regulations.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Qualification

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Product Development Life CycleData AnalysisProduct StrategyTelematicsMarketing ExperienceBusiness DegreeFinancial Services ExperienceVendor ManagementClaims ManagementCompliance KnowledgeModernization Campaigns

Required

Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

6 years relevant industry experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.

Experience conducting research, compiling, and analyzing data, and identifying trends that have supported product decisions.

Proven experience in developing, deploying, and supporting product and/or integrated suite of products.

Knowledge and understanding of Product Development Life Cycle (PDLC).