AdeptSource · 8 hours ago

Chat Specialist

United States

Full-time

Remote

Entry Level

$18/hr - $20.75/hr

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BiotechnologyConsulting

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Responsibilities

Provide outstanding customer service by responding to client inquiries via phone and email in a timely manner.

Assist clients with their needs, ensuring satisfaction through effective communication and support.

Conduct outbound calling to follow up on client requests or provide additional information as needed.

Perform data entry tasks accurately to maintain up-to-date client records and information.

Handle cash transactions responsibly, ensuring accuracy in cash handling procedures.

Collaborate with team members to enhance client services and improve overall customer experience.

Utilize phone etiquette to maintain professionalism during all interactions with clients.

Identify opportunities for sales and promote relevant services or products to clients when appropriate.

Bilingual candidates are encouraged to apply, as this will enhance our ability to serve a diverse clientele.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data EntryOutbound CallingCash HandlingSales ExperienceBilingual Proficiency