Heart & Sail Tours · 17 hours ago

Appointment Setter - Work From Home

Queens, NY

Full-time

Remote

Entry Level

Maximize your interview chances

Management Consulting

No H1B

Insider Connection @Heart & Sail Tours

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Industry Knowledge: We provide full training!

Knowledge of travel industry trends, destinations, and products a plus

Familiarity with various travel services, such as flights, hotels, car rentals, cruises, and travel insurance a plus

Communication Skills:

• Excellent verbal and written communication skills

• Ability to effectively communicate with clients, suppliers, and team members

Customer Service Skills:

• Strong customer service

• Ability to handle customer inquiries, complaints, and requests professionally and efficiently

• Exceptional organizational skills to handle multiple tasks and bookings simultaneously

• Attention to detail to ensure accurate and error-free bookings

Problem-Solving Skills:

• Ability to quickly and effectively solve problems that may arise during travel arrangements

• Resourcefulness in finding alternative solutions for clients

• Cultural sensitivity and awareness to cater to the diverse needs of clients from different backgrounds

Legal and Regulatory Compliance:

• Understanding of travel regulations, visa requirements, and other legal aspects related to international and domestic travel

Teamwork:

• Ability to work well on your own and motivation to meet goals

Adaptability:

• Flexibility to adapt to changes in the travel industry, such as new technology, regulations, or trends

Certifications:

• Included in your training once offer is accepted

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Travel PlanningTravel RegulationsBilingualTechnical Proficiency