Be an early applicantLess than 25 applicants

Company

IQVIA · 7 hours ago

Inside Sales Manager - 2974556

Parsippany, NJ

Full-time

Remote

Entry, Mid Level

$75K/yr - $75K/yr

2+ years exp

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AnalyticsHealth Care

H1B Sponsor Likely

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Responsibilities

Provides day to day supervision of sales/service rep including performance evaluations and management to ensure goals are met and/or exceeded.

Reports to management on individual/team performance; works with management to develop performance improvement plans when necessary.

Coaches team members for success and supports individual development of direct reports.

Monitors inbound/outbound sales calls to ensure script adherence, call integrity, adverse event compliance, HIPAA compliance and proper phone technique.

Conducts refresher training and the distribution of project updates; assists with New Hire training and onboarding.

Ensure all client needs are met with a high degree of quality and compliance to applicable policies and procedures.

Strategizes and collaborates internally to foster a culture and service of continuous quality improvement, offering creative solutions to client.

Handles escalated calls from customers, as needed.

Develops a contingency plan to maintain adequate coverage levels in the event of staff shortages. This may include serving as back up, when needed.

Develops productivity improvement programs to increase customer reach and other productivity metrics.

Reviews and analyzes sales and operational records and reports, possible report development and maintenance when necessary.

Works in concert with both Human Resources department to enforce company policies and procedures.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Inside Sales ExperienceB2B Territory ManagementSales ForceCustomer Relationship ManagementMicrosoft SuiteCoaching Skills

Required

Bachelor’s Degree Required

Minimum 2 to 5 years inside sales experience, B2B territory management/account management experience Required

Experience in supervising/leadership role in related field Required

Inside pharmaceutical sales experience Required

Preferred

Experience with Sales Force Preferred

Experience developing and maintaining customer relationships

Experience with Microsoft Suite

Advance listening, problem-solving and decision-making skills

Excellent verbal and written communication skills

Benefits

Incentive plans

Bonuses

Health and welfare and/or other benefits

Company

IQVIA

Glassdoor

3.9

IQVIA provides analytics, compliance, and management solutions to the life sciences industry.

Founded in 1982

Danbury, Connecticut, USA

10001+ employees

https://www.iqvia.com

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (218)

2022 (199)

2021 (286)

2020 (197)