Lumen Solutions Group Inc. ยท 5 hours ago
Lead Process Engineer (Configuration Management)
DC-Baltimore Area
Contract
Onsite
Senior Level, Lead/Staff
Maximize your interview chancesInformation Technology & Services
Hiring Manager
Sonam Gain
Insider Connection @Lumen Solutions Group Inc.
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Responsibilities
Must have hands-on experience working with CMDB (Configuration Management Database) and managing the configuration items (CIs).
Experience with ServiceNow platform for CMDB management.
Expertise with the CSDM framework as it pertains to CMDB.
Operational experience in applying and managing the CSDM.
Experience with Discovery tools (likely within ServiceNow) to automatically populate the CMDB with accurate data.
ITIL (Information Technology Infrastructure Library) experience is a must-have.
Familiarity with ITIL processes and how they relate to CMDB management.
Recent experience in operational management of CMDB, with a focus on Compliance, Correctness, and Completeness (3 Cs).
Should have practical knowledge in ensuring that the CMDB is up-to-date, accurate, and compliant with industry standards and internal processes.
Looking for a candidate with leadership experience in driving and improving processes related to CMDB management and service management operations.
Qualification
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Required
Recent operational experience in configuration management, particularly related to CMDB and ServiceNow.
Must have hands-on experience working with CMDB (Configuration Management Database) and managing the configuration items (CIs).
Experience with ServiceNow platform for CMDB management.
Expertise with the CSDM framework as it pertains to CMDB.
Operational experience in applying and managing the CSDM.
Experience with Discovery tools (likely within ServiceNow) to automatically populate the CMDB with accurate data.
ITIL (Information Technology Infrastructure Library) experience is a must-have.
Familiarity with ITIL processes and how they relate to CMDB management.
Recent experience in operational management of CMDB, with a focus on Compliance, Correctness, and Completeness (3 Cs).
Should have practical knowledge in ensuring that the CMDB is up-to-date, accurate, and compliant with industry standards and internal processes.
Looking for a candidate with leadership experience in driving and improving processes related to CMDB management and service management operations.
Company
Lumen Solutions Group Inc.
Lumen Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Virginia, USA.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charanjiv Gadh
Chief Executive Officer
Company data provided by crunchbase
