Confidential ยท 13 hours ago
Field Application Engineer
United States
Full-time
Remote
Entry Level
$100K/yr - $120K/yr
2+ years exp
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Responsibilities
Manage and resolve technical issues on equipment or Instrument, processes.
Required hands-on and provide on-site field service support to customers
Perform installation and buy-off.
Conduct maintenance and operational training for customer's staff
Trouble-shooting and customer support
Provide technical advices/solutions and support to achieve better quality, productivity, and cost objectives
Preparation of technical issue report.
Qualification
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Required
Degree in Engineering, Optical, Semiconductor, or a related field, or equivalent experience.
Proficiency in Chinese and English, must be able to speak Mandarin to communicate with the headquarters.
Knowledge of PC operations and relevant software.
Self-motivated, responsible, and a team player with strong communication and organizational skills.
Experience in service roles or customer-facing.
Must possess own transport.
Willingness to travel domestically and internationally.
Preferred
Bachelor's (Preferred)
optical communication & IC industry: 2 years (Preferred)
Candidates residing in Texas, Pennsylvania, and California will be given preference.
Willingness to travel: 50% (Preferred)
Benefits
Performance bonus
Company
Confidential
Confidential is an IT services and IT consulting company that helps organizations grow.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Waseem Abu Dawod
CEO
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase
