BURGEON IT SERVICES · 18 hours ago

Windows Risk Remediation Desktop Engineer-Remote

Washington, DC

Full-time

Remote

Mid, Senior Level

5+ years exp

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Information Technology

Actively Hiring

Hiring Manager

Laxmi Narayana (Raja) Arraganti

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Responsibilities

Knowledge on Active Directory

Knowledge on Microsoft Intune

Good customer Service skills

Ability to work independently

Remote Desktop Administration

Computer Patching and remediations using SCCM tool

Desktop remediation for any vulnerabilities

Expert knowledge on MS Windows OS & MS Office products

Must carry a minimum of 5 years' experience as a Desktop Support Engineer

Perform remote and on-site vulnerability remediation and troubleshooting

Update desktop and mobile applications to align with compliance requirements and user preferences

Must know how to perform Windows OS installations

Knowledge on Network troubleshooting and Network commands

Knowledge on troubleshooting and configuring, Thin-client devices, Tablets, Laptops, Mobile Devices and Desktops

Knowledge on Drivers/BIOS updates

Application installation/upgrades

Knowledge on ServiceNOW

Knowledge on MS Excel, Ivanti and Microsoft DB

Knowledge of Ivanti

Knowledge with various Remote tools

Excellent knowledge of advance features of Excel( reporting, data mining, Data presentation)

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SCCMPowerShell ScriptingActive DirectoryMicrosoft IntuneMS Windows OSWindows AzureTenableRemote Desktop AdministrationComputer PatchingMS Office productsVulnerability RemediationNetwork troubleshootingThin-client devicesTabletsLaptopsMobile DevicesDesktopsDrivers/BIOS updatesApplication installationServiceNOWMS ExcelIvantiRemote toolsSQL queriesCustomer Service skillsKnowledge of Excel