FIS · 13 hours ago

ITIL Release & Deployment Management Analyst Senior

United States

Full-time

Remote

Mid, Senior Level

$89K/yr - $150K/yr

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Responsibilities

Participate in release planning, scope and timeline negotiation

Advocate for release management best practices and standards

Proactively identify risks and mitigation strategies throughout the SDLC

Maintain release calendar and contact distribution lists

Ensure changes are properly documented, tracked and communicated to stakeholders

Conduct release readiness reviews and obtain required signoffs

Create deployment/release plans/playbooks as required

Coordinate release activities during the change window

Support post-release monitoring for issues requiring triage/fixes

Track issues found in the release process and help drive continuous process improvements

Serve as a liaison between technical and non-technical teams (internal and external clients) to ensure release requirements are met

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SDLCRelease managementAgile methodologiesWaterfall methodologiesIT project methodologiesFinancial services knowledgeDevOps/SREProduction supportFinancial solutions technologyConflict management skillsTime management skillsProject Management

Required

Extensive knowledge of SDLC and release management

Experience working with both software and infrastructure projects that are highly technical in nature

Experience working with Agile and Waterfall methodologies

Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

Knowledge of financial services industry

Skill in the use of negotiation techniques to reach agreement when there are widely differing viewpoints

Excellent analysis, problem-solving, team, conflict management and time management skills

Highly organized with excellent verbal and written communication skills

Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Ability to handle on demand requests and adapt to changing requirements

Ability to react quickly, work under pressure and expedite requests when required