Sagitec Solutions ยท 9 hours ago
Customer Success Analyst
Tampa, FL
Full-time
Remote
Entry Level
$50K/yr - $75K/yr
1+ years exp
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Hiring Manager
Bhawna Sahib
Insider Connection @Sagitec Solutions
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Attend calls and meetings with clients and the internal team to review, refine, configure, and set up campaign messages
Ensure messages are at an appropriate readability level for target populations
Support the roll-out of new campaigns in HealConnect
Analyze incoming messages for trends to improve message categorization
Refine the response tree based on member messages
Support Customer Success Manager with reports
Qualification
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Required
A bachelor's degree in Public Health or Sciences
1- 3 years of professional experience in Healthcare Domain
Bilingual in English and Spanish
Professional written and interpersonal skills when communicating with clients
Good data analysis and inference skills
Experience with analytical tools
Experience in using MS Office, Excel, PowerPoint
Excellent problem-solving skills
Benefits
401(k) plan with company match
Health insurance
Dental insurance
Vision insurance
Company Paid Group Life Insurance
Company Paid Short and Long-Term Disability
Voluntary Life Insurance
Flexible spending account
Company Holidays
Floating Holidays
Employee assistance program
Referral program
Tuition Assistance
Company
Sagitec Solutions
Sagitec is a leading software platform and solutions provider, specializing in serving customers focused on solving complex, business-rule-driven problems.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
P
Piyush Jain
Senior Partner & CEO
R
Ranjith Kotcherlakota
Co-Founder and Senior Partner
Recent News
Company data provided by crunchbase
